Summary
This article walks you through manually generating an ACH file in Flexi Payables. Follow these steps when you need to produce an ACH payment file from an existing ACH payment batch.
When to use this
- You need to manually generate an ACH file for a completed payment batch
- An ACH file was not automatically generated and needs to be produced manually
- You need to re-generate an ACH file for a specific bank code
Steps
- Navigate to ACH File Generation — In Flexi, go to Review Process → Payables → ACH File Generation.
- Load the Bank Code — On the ACH File Definition tab, search for and load the relevant Bank Code.
- Search for ACH batches — Go to the ACH Batches tab and click the Search button to load available batches.
- Select the ACH payment — Select the ACH Payment batch you want to process, then click the Save icon in the top toolbar.
- Confirm the file is ready — Return to the ACH File Definition tab. You should now see a File Number populated and a Status of Completed.
- Set email remittances (if required) — Check the Email Remittances option if remittance emails need to be sent, then click Save.
- Generate the file — Click the Verify button to validate the batch, then click the Process button to generate the ACH file.
The ACH file will be saved to the ACH Directory defined on the Bank Definition record.
Troubleshooting
- No batches appear on the ACH Batches tab after searching → Confirm the correct Bank Code has been loaded on the ACH File Definition tab. Also verify that ACH payments have been approved and are ready for file generation.
- Status does not show "Completed" after saving in step 5 → Ensure you clicked the Save icon in the top toolbar after selecting the ACH payment. Revisit the ACH Batches tab and confirm the payment is selected.
- Verify button returns an error → Review the ACH File Definition settings and confirm the Bank Code and file format are correctly configured. Contact your system administrator if the error persists.
- Cannot find the generated ACH file → Check the ACH Directory path defined on the Bank Definition record to confirm where files are being saved. Your system administrator can verify or update this path if needed.
FAQs
Q: Where is the ACH file saved after processing?
A: The file is saved to the ACH Directory specified on the Bank Definition record. Contact your system administrator if you are unsure where this directory is located.
Q: Do I need to check Email Remittances every time?
A: Only if remittance advice emails need to be sent to vendors for that payment run. If not required, leave it unchecked.
Q: What does the Verify step do?
A: Verify validates the ACH batch data before the file is generated, helping to catch any errors or missing information before processing.
Contact us
If you still need help, contact the Flexi support team via the Flexi Helpdesk portal at tickets.flexi.com.